Return and Refund Policy

Thank you for shopping with Blakelychad. We want you to be completely satisfied with your purchase. If you are not entirely happy with your washing machine or dryer, we’re here to help.

Return Eligibility

We accept returns within 30 days of the delivery date. To be eligible for a return, the item must meet the following conditions:

  • The product must be unused and in original condition

  • It must be returned in the original packaging, including all accessories, manuals, and documentation

  • A proof of purchase (such as order confirmation or receipt) is required

If more than 30 days have passed since delivery, unfortunately, we cannot accept your return.

How to Initiate a Return

To start a return, please contact us at support@blakelychad.com with the following information:

  • Full Name

  • Order Number

  • Product Name

  • Reason for Return

  • Photos

Once we receive your return request, we will provide you with the return instructions and shipping address.

Return Shipping

  • Customers are responsible for the cost of return shipping.

  • We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of your return otherwise.

  • Returns sent without prior authorization may not be accepted.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

  • A full refund will be issued to your original method of payment

  • Refunds are processed within 2 business days of approval

  • You will receive a confirmation email once the refund has been processed

Please note: We do not charge any restocking fees.

Non-Returnable Items

We do not accept returns for:

  • Products that show signs of use, damage, or alteration

  • Items not in their original condition or packaging

  • Products returned more than 30 days after delivery

Exchanges

We do not offer direct exchanges. If you wish to replace an item, please return it for a refund and place a new order.

Damaged or Defective Products

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at support@blakelychad.com with photos and a description of the issue. We will assist you promptly and may provide a replacement or full refund at no extra cost.

Contact Us

If you have any questions about our return and refund policy, feel free to reach out:

📧 Email: support@blakelychad.com

This policy complies with Google Merchant Center requirements and U.S. consumer rights laws to ensure transparency and fairness. Thank you for choosing Blakelychad!